Privacy Policy
Effective Date: September 28, 2026
COCOLO USA Inc (“COCOLO USA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, register for or participate in our services or programs, or otherwise interact with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number, if provided
Company or organization name
Information submitted through contact, inquiry, registration, enrollment, or booking forms
Communications and correspondence with us
Information reasonably necessary to provide a requested service or program
Transaction and payment-related information associated with purchases or registrations
We may also automatically collect certain technical and usage information when you visit our website, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Website usage and interaction information
2. How We Use Personal Information
We may use personal information to:
Respond to inquiries and requests
Provide information about our services, programs, events, and brands
Process registrations, enrollments, bookings, and transactions
Provide and administer services or programs
Communicate with participants, customers, partners, and prospective customers
Coordinate partnerships and collaborations
Operate, maintain, and improve our website and services
Maintain business, administrative, accounting, and legal records
Protect the security and integrity of our systems and services
Prevent or investigate fraud, misuse, or security incidents
Comply with applicable laws and legal obligations
We may also use personal information for other purposes with your consent or as otherwise permitted by law.
3. Payments
When paid services or programs are offered, payments may be processed by third-party payment providers such as Stripe.
Payment card information is generally processed directly by the applicable payment provider and is not stored directly by COCOLO USA unless otherwise disclosed.
Third-party payment providers process information according to their own privacy policies and terms.
4. Cookies and Analytics
Our website may use cookies and similar technologies to operate the website, understand how visitors use it, maintain security, and improve website performance and user experience.
We may use website hosting, analytics, scheduling, or similar service providers that collect limited technical information on our behalf.
You may be able to control certain cookies through your browser or device settings. Disabling cookies may affect certain website functions.
5. How We Share Personal Information
We do not sell personal information as that term is defined under applicable privacy law.
We may disclose personal information to service providers that assist us in operating our business, including providers of:
Website hosting and management
Email and communications
Contact and registration forms
Scheduling and booking
Payment processing
Analytics
Cloud storage
Accounting and administrative services
Other technology and business support services
These providers may process personal information only as necessary to provide services to us or as otherwise permitted by applicable law.
We may also disclose personal information where reasonably necessary to:
Comply with applicable laws, regulations, court orders, subpoenas, or lawful government requests
Protect the rights, property, safety, or security of COCOLO USA, our customers, participants, staff, partners, or others
Prevent, detect, or investigate fraud, security incidents, or unlawful activity
Establish, exercise, or defend legal claims
Complete a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction
6. Sensitive Personal Information
We do not intentionally collect sensitive personal information through our general corporate website unless it is reasonably necessary for a particular service, program, legal requirement, or transaction.
If a specific program requires sensitive information, we will seek to limit collection to information reasonably necessary for that purpose and handle it in accordance with applicable law.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legitimate business, administrative, accounting, legal, security, and recordkeeping purposes.
When information is no longer reasonably required, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable law and our information security practices.
8. Data Security
We maintain reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no Internet transmission, electronic system, or method of storage can be guaranteed to be completely secure.
9. Texas Privacy Rights
Depending on the applicability of Texas law, Texas residents may have certain rights regarding their personal data, including the right to:
Confirm whether we process their personal data
Access certain personal data we maintain about them
Correct inaccuracies in their personal data
Request deletion of personal data
Obtain a copy of certain personal data in a portable format
Opt out of certain processing involving the sale of personal data, targeted advertising, or profiling that produces legal or similarly significant effects
COCOLO USA does not currently sell personal data or use personal data for profiling that produces legal or similarly significant effects.
To submit a privacy request, please contact us at:
We may need to verify your identity before fulfilling certain requests.
Where applicable law provides a right to appeal our decision regarding a privacy request, you may submit an appeal by contacting us at the same email address and identifying your request as a privacy appeal.
Certain rights may not apply in all circumstances, and exceptions permitted by law may apply.
10. Privacy Rights in Other Jurisdictions
Residents of other states or countries may have additional privacy rights under applicable law.
If you wish to exercise a privacy right available to you, please contact us at contact@cocolousa.com.
We will respond as required by applicable law.
11. Children’s Privacy
This general corporate website is not designed for the purpose of collecting personal information directly from children under 13.
Children under 13 should not submit personal information through this website without appropriate involvement of a parent or legal guardian.
Where COCOLO USA offers educational programs involving minors, registration or enrollment information should generally be submitted by, or with the authorization of, a parent or legal guardian.
If we operate a website or online service subject to the Children’s Online Privacy Protection Act (“COPPA”), we will implement additional notices, parental consent procedures, and other safeguards as required by applicable law.
If we learn that personal information has been collected online from a child under 13 in circumstances where parental consent was legally required but was not obtained, we will take appropriate steps in accordance with applicable law.
12. Third-Party Websites and Services
Our website may contain links to websites, platforms, services, schools, venues, organizations, or other third parties.
We do not control and are not responsible for the privacy, security, content, or practices of third parties.
We encourage you to review the privacy policies and terms of any third-party services you use.
13. International Visitors
COCOLO USA is based in Texas, United States.
If you access our website or provide personal information from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations in which our service providers operate.
Applicable data protection laws in those locations may differ from those in your country of residence.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.
When we make changes, we will post the revised Privacy Policy on this page and update the Effective Date.
15. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy request, please contact:
COCOLO USA Inc
13785 Research Blvd, Suite 125
Austin, TX 78750
United States
Email: contact@cocolousa.com