Terms of Service
Effective Date: September 28, 2026
These Terms of Service (“Terms”) govern your use of the website operated by COCOLO USA Inc (“COCOLO USA,” “we,” “us,” or “our”) and, where applicable, your interaction with services, programs, events, and other offerings made available through this website.
By accessing or using this website, you agree to these Terms.
1. About COCOLO USA
COCOLO USA Inc is a Texas-based company that develops and provides educational and business experience programs, Japanese language education, planning, coordination, and related services.
COCOLO USA may operate programs and services under brands including COCOLO ATX and COCOLO Japanese.
2. Website Use
You may use this website for lawful personal or business purposes related to learning about, contacting, or engaging with COCOLO USA and its services.
You may not:
Use the website for unlawful, fraudulent, abusive, or deceptive purposes
Attempt to interfere with the operation or security of the website
Attempt to gain unauthorized access to systems, accounts, or information
Introduce malicious software or other harmful material
Copy, reproduce, distribute, or commercially exploit website content without authorization
Submit false, misleading, unlawful, or harmful information
3. Services and Programs
Information regarding services, programs, events, schedules, locations, instructors, partners, availability, pricing, and other details may change from time to time.
COCOLO USA may reasonably modify, postpone, replace, limit, or discontinue a service, program, event, or feature.
Descriptions on this website are intended to provide general information and do not guarantee that a particular service, schedule, instructor, location, partner, or feature will remain available.
4. Upcoming Services
Certain services, programs, or brands displayed on this website may be identified as “Launching Soon”, planned, upcoming, or otherwise under development.
Such descriptions reflect current plans and are provided for informational purposes only. They do not guarantee that a service or program will launch on a particular date or in a particular form.
5. Inquiries and Formation of Agreements
Submitting a contact form, inquiry, request, or expression of interest through this website does not by itself create a contract or service relationship between you and COCOLO USA.
A binding service or enrollment relationship may arise only after applicable pricing, availability, terms, eligibility requirements, and other conditions have been confirmed and, where applicable, registration and payment have been completed.
Additional terms may apply to particular classes, programs, events, trips, bookings, or other services.
6. Pricing and Payments
When paid services, classes, programs, events, or other offerings are available, applicable prices and payment terms will be disclosed before purchase, registration, or enrollment.
Payments may be processed by third-party payment providers such as Stripe or other authorized payment platforms.
You agree to provide accurate and current billing and payment information.
Applicable taxes, processing charges, third-party charges, or other fees may be added where legally required or clearly disclosed before purchase.
7. Cancellation, Rescheduling, and Refunds
Cancellation, rescheduling, transfer, credit, and refund policies may vary depending on the particular service, class, program, event, or booking.
The applicable policy will be disclosed before purchase, registration, enrollment, or booking where appropriate.
Any specific cancellation, refund, or rescheduling terms presented in connection with a particular offering will form part of the agreement for that offering and will control over this general section in the event of a conflict.
If COCOLO USA cancels a paid service or program and does not provide a reasonable replacement, rescheduling option, credit, or other agreed alternative, amounts paid directly to COCOLO USA for the cancelled service will generally be refunded.
Third-party expenses—including tickets, accommodations, transportation, venue charges, deposits, reservation fees, or other third-party costs—may be governed by the cancellation and refund policies of the applicable third party and may be non-refundable.
8. Third-Party Providers, Partners, and Venues
COCOLO USA services may involve independent third-party schools, educational institutions, instructors, venues, transportation providers, accommodation providers, event organizers, technology companies, vendors, or other partners.
Third-party products and services may be subject to separate terms, eligibility requirements, schedules, cancellation policies, safety requirements, and other conditions.
Except where otherwise required by applicable law or expressly agreed in writing, COCOLO USA is not responsible for the independent acts, omissions, policies, availability, or performance of third-party providers.
9. Participation and Conduct
Participants in COCOLO USA programs, classes, events, or experiences are expected to:
Behave respectfully toward other participants, staff, instructors, partners, and venue personnel
Follow reasonable safety and conduct instructions
Follow applicable venue and program rules
Refrain from conduct that is unlawful, dangerous, threatening, discriminatory, harassing, or materially disruptive
COCOLO USA may restrict, suspend, or terminate participation when reasonably necessary to protect safety, maintain program operations, enforce applicable rules, or protect participants, staff, partners, or property.
Additional conduct or safety rules may apply to specific programs.
10. Programs Involving Minors
Certain educational programs or services may be available to minors.
Where appropriate or legally required, participation by a minor may require registration, consent, acknowledgment, release, emergency information, or other documentation from a parent or legal guardian.
Additional rules regarding supervision, transportation, safety, participation, photography, medical information, or emergency procedures may apply to individual programs involving minors.
Any such program-specific requirements will be communicated separately where applicable.
11. Intellectual Property
Unless otherwise stated, original website content and materials created or owned by COCOLO USA—including text, graphics, logos, brand elements, designs, photographs, documents, and other content—are owned by or licensed to COCOLO USA Inc and may be protected by applicable intellectual property laws.
You may view and use website content for ordinary personal or informational purposes.
You may not reproduce, distribute, modify, publish, license, sell, commercially exploit, or create derivative works from COCOLO USA content without prior authorization, except as permitted by law.
Third-party trademarks, names, logos, photographs, and materials remain the property of their respective owners.
12. Information You Submit
When you submit information to us, you represent that the information is accurate to the best of your knowledge and that you are authorized to provide it.
You should not submit confidential, proprietary, highly sensitive, or legally protected information unless it is reasonably necessary for the requested service or specifically requested by COCOLO USA.
13. Third-Party Links
This website may include links to third-party websites and services for convenience or informational purposes.
COCOLO USA does not control and is not responsible for the availability, content, security, policies, products, services, or practices of third-party websites.
Your use of third-party websites and services is subject to their respective terms and policies.
14. No Guarantee of Results
Educational, language, cultural, business, and experience-based services may produce different outcomes for different individuals and organizations.
Unless expressly agreed in writing, COCOLO USA does not guarantee any particular:
Educational outcome
Language proficiency level
Admission or academic outcome
Business result
Employment result
Financial result
Immigration or visa outcome
Personal or professional outcome
15. No Professional Advice
General information presented on this website is provided for informational purposes.
Unless expressly stated otherwise, information provided by COCOLO USA does not constitute legal, tax, immigration, financial, medical, or other regulated professional advice.
Where services involve matters requiring licensed or regulated professionals, users should obtain advice from appropriately qualified professionals.
16. Website Disclaimer
We aim to provide accurate and current information, but website information may occasionally be incomplete, outdated, or contain errors.
The website is provided on an “as available” basis to the extent permitted by applicable law.
COCOLO USA may update or correct website information without prior notice.
17. Limitation of Liability
To the fullest extent permitted by applicable law, COCOLO USA Inc will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from the use of, or inability to use, this website.
Nothing in these Terms is intended to exclude, restrict, or limit liability that cannot lawfully be excluded, restricted, or limited.
Different or additional liability provisions may apply to particular programs or services and, where applicable, will be disclosed separately.
18. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
19. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, operations, business practices, or applicable law.
The revised Terms will be posted on this page with an updated Effective Date.
For a specific paid service or program, the terms presented in connection with that transaction or enrollment will generally govern that transaction unless otherwise stated.
20. Governing Law
These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws principles, except where applicable law requires otherwise.
21. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
22. Contact Us
Questions regarding these Terms may be directed to:
COCOLO USA Inc
13785 Research Blvd, Suite 125
Austin, TX 78750
United States
Email: contact@cocolousa.com